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Shipping Policy

Within Malaysia

  1. Outdoor Dynamics Sdn. Bhd. will ship all its merchandize throughout Malaysia to all valid and reachable addresses.

  2. For orders totaling below RM150.00, Outdoor Dynamics Sdn. Bhd. will ship by normal post (approx 7 working days delivery), at no extra costs (including East Malaysia).

  3. We will not be responsible for any loss and / or damage of items during delivery, for orders delivered using normal post.

  4. For orders totalling below RM150.00, you also have the option of using courier (Poslaju) which will cost an additional RM5.00 per item. Please select this option during checkout.

  5. For orders totalling above RM150.00, we will ship using Poslaju, at no extra cost to addresses within West Malaysia.

  6. For orders with delivery addresses in East Malaysia, an additional 15% of the sales total will be added for freight.

  7. Estimated shipping time by Poslaju is 3-4 working days for items which are readily available.

  8. Shipping of goods which are in stock will be done within 2-3 working days upon receiving of the order and complete payment.

  9. We will not be responsible for any misdirected / miss-sent / lost / resending of unclaimed packages due to incorrect sender information.

  10. Prior to signing the acceptance form, please check the package for damaged or missing items. Once the acceptance form is signed, we will not be responsible for any claims of damage or missing items.

  11. For oversized items, we may charge additional freight charges, depending on individual cases. We shall contact you should there be any extra charges.

 

International Orders

  1. For the time being we are only able to send our own range of gear (OD Gear) to international addresses.

  2. To find out freight prices and delivery times, please send us an enquiry via e-mail.

  3. Customs taxes, duties or extra charges shall be borne by the buyer.

 

Return Policy

  1. Outdoor Dynamics does not offer refunds or money back guarantees. However, if you have purchased a defective product, Outdoor Dynamics offers a 7 day return policy and shall have the item replaced.

  2. Items returned must be unused, in its original condition (please leave all merchandize tags attached) and accompanied by a valid proof of purchase.

  3. For used items, Outdoor Dynamics shall honor the original makerís warranty and will exchange (or repair - at Outdoor Dynamics discretion) any item with manufacturing defects for a similar item, depending on stock availability.

  4. It is advisable to send us an email with details of the item (pictures / damages, etc) before sending the items back.

  5. Outdoor Dynamics reserves the rights to not to replace any item which has been damaged due to lack of care, rough, improper, misuse, unauthorized modification, wear and tear, or any other causes other then manufacturing defects.

  6. In cases of unavailable stock, the buyer has the option of replacing the item with other items of equal value from Outdoor Dynamics.

  7. For used items which are to be returned, please make sure that they have been cleaned and dried.

  8. Cost and risk of returning items is to be borne by the buyer.

  9. Outdoor Dynamics shall not refund any freight cost of returned and for re-sending of replacement items.

 

 

 

 

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